FAQs

Frequently Asked Questions!

Frequently Asked Questions!

General

General

General

What is NovaDMA and how does it work?

Do I need to configure the hardware myself?

What firmware options are available?

Will there be software available for NovaDMA?

How can I update my firmware?

Payment

Payment

Payment

Is my payment secure?

When will my payment be processed?

Do you offer refunds?

Can I receive an invoice for my payment?

My payment failed, what should I do?

Support

Support

Support

How can I contact NovaDMA support?

How long does it take to receive a response?

Do you offer live chat support?

What kind of support do you provide?

Do you offer remote support?

Do you offer after-sales support?

Still Need Help?

Can't find the answer here? Message us for help!

Can't find the answer here? Message us for help!

NovaDMA Solutions

Netherlands, Flevoland, Dronten

info@novadma.com

Copyright © 2025 NovaDMA Solutions

NovaDMA Solutions

Netherlands, Flevoland, Dronten

info@novadma.com

Copyright © 2025 NovaDMA Solutions

NovaDMA Solutions

Netherlands, Flevoland, Dronten

info@novadma.com

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